RETURN POLICY

We do not make any exchanges, only returns with reimbursement once the items have been received.

Region

Fees

Instructions

mainland Israël

20nis

Generate a return voucher(3)

Overseas

At your expense

Ship your package to :

MASADA JEAN’S

CONSUMER SERVICE

NAHALAT BINYAMIN 34

77000 TEL AVIV

ISRAËL

CONDITIONS

  • Returns are possible up to 15 working days after receipt of the items by the customer.

  • Returns are only accepted for unworn, unwashed and undamaged products. Items must be returned in their packaging with their label.

  • Products discounted during Hotdeals or Outlet operations are neither exchangeable not refundable.

  • Refunds are then made within 14 days of receipt of the items in our stores.

(1 ) Delivery times are for information only.

(2 ) Delivery times vary depending on the destination country.

(3 ) Fill in your postcode and Colissimo tracking number, then select the relay point where you wish to drop off the parcel.